Returns & Exchanges
At Starlight Knitting Society, we want you to love every stitch of your purchase. If your new knitwear isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn items in original condition.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the unworn garments back into their original packaging, ensuring all tags and labels remain attached.
Print and Ship
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our workshop receives your return, we will inspect the items and process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing